Privacy and Cookie Policy

SIVRILER FURNITURE PRIVACY AND COOKIE POLICY

Last Update Date: 12/01/2025
Applicability: The https://sivrilermobilya.com website and mobile application.

1. INTRODUCTION

Sivriler Furniture ("Company," "We") respects your personal data and attaches great importance to its protection, primarily in accordance with the Personal Data Protection Law No. 6698 ("KVKK") and related legislation, as well as the European Union General Data Protection Regulation ("GDPR"). This Policy explains how your personal data is collected, processed, protected, and shared when you visit our website ("Site") or benefit from our services.

Your personal data will be processed by our Company as the data controller for the purposes specified below.

2. DATA CONTROLLER

Data Controller: Sivriler Furniture
Address: Mehmet Akif Street No:61-87-89-93 ŞİRİNYER/İZMİR
Email: info@sivrilermobilya.com
Phone: 0850 304 18 95

3. WHICH PERSONAL DATA DO WE PROCESS, HOW, AND FOR WHAT PURPOSE?

3.1. Data Collected Directly From You:

Your Identity and Contact Information: (Name-surname, email address, phone number, delivery/invoice address) Processed for creating your order, establishing and fulfilling the contract, communicating your order and invoice information, providing customer service, and fulfilling our legal obligations (tax, consumer legislation).

Your Financial Information: (Partial credit card information, bank account information) Processed through payment service providers (banks, POS operators) for securely conducting payment transactions and financial reconciliation. Our Company does not store your credit card information.

Your Customer Transaction Information: (Order history, return/exchange records, preferences) Processed to provide you with personalized service, manage your order processes, resolve disputes, and carry out our product/service development activities.

3.2. Data Collected Automatically (Cookies and Similar Technologies):
During your visit to the Site, certain data is automatically collected through technologies such as cookies and pixel tags to improve your experience, analyze site traffic, and show you content/advertisements relevant to your interests.

Technical Data: Your IP address, browser type and language, operating system, device information, time spent on the Site, pages visited.

Usage Data: Your click behaviors, search queries, products added to cart or viewed.

This data is processed for;

Ensuring the technical operation of the Site,

Increasing security and preventing fraudulent transactions,

Analyzing and improving Site performance and usability,

Providing you with personalized product recommendations,

Showing you advertisements and marketing content relevant to your interests.

4. COOKIE POLICY

4.1. What is a Cookie?
Cookies are small text files saved on your device (computer, phone, tablet) by the website you visit. These files allow us to recognize you and remember certain preferences on your next visit to the Site.

4.2. Types of Cookies We Use and Their Purposes:

4.3. Third-Party Cookies:
Our Site may also contain cookies from third-party providers such as Google Analytics, Facebook Pixel, from whom we receive services for the above purposes. The data collection and usage practices of these third parties are subject to their own privacy policies.

4.4. How Can You Manage Your Cookie Preferences?

Via Browser Settings: You can completely reject accepting cookies, allow only specific cookie types, or delete previously saved cookies from your internet browser's settings panel. How to do this varies depending on the browser you use (Google Chrome, Mozilla Firefox, Safari, Microsoft Edge).

Via Cookie Consent Notification: From the "Cookie Consent" notification panel that appears on your first visit to our Site, you can reject optional cookies in the "Performance" and "Targeting" categories or change your preferences later.

Online Preference Platforms: You can collectively reject advertising cookies from participating companies through platforms such as the US-based DAA (Digital Advertising Alliance) or the Europe-based EDAA (European Interactive Digital Advertising Alliance).

Please note that disabling cookies may prevent you from using all functions of the Site and negatively affect your user experience.

5. TRANSFER OF YOUR PERSONAL DATA

Your personal data may be transferred, within the limits prescribed by law and to achieve the purposes stated above, to;

Our Service Providers: (Contracted cargo companies, payment institutions, IT infrastructure providers, customer service and marketing agencies) within the framework of limited access and confidentiality commitments,

Legally Authorized Public Institutions and Organizations: In cases where there is an explicit legal regulation or court/arbitration board decision,

Tax Consultants and Law Firms: For the purpose of protecting our legal rights, within the framework of the law on attorneyship and professional secrets.

6. DATA SECURITY

As a Company, we take appropriate technical and administrative security measures (encryption, access controls, firewalls, regular security audits) to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. YOUR RIGHTS AS A DATA SUBJECT

In accordance with Article 11 of the KVKK, regarding your personal data, you have the rights to;

Learn whether it is processed or not,

Request information if it has been processed,

Learn the purpose of processing and whether it is used in accordance with its purpose,

Know the third parties to whom it is transferred domestically/abroad,

Request its correction if processed incompletely or inaccurately,

Request its deletion, destruction, or anonymization within the framework of the conditions stipulated in the KVKK,

Request notification to third parties to whom it has been transferred,

Object to the emergence of a result against you arising from the analysis of the processed data exclusively through automated systems,

Request compensation for damages if you suffer damage due to unlawful processing.

Additionally, under the GDPR, you have the rights to request the portability of your data and object to processing activities.

Exercising Your Rights: To exercise the above rights, you can submit a written application to the Data Controller along with documents verifying your identity. It will be responded to free of charge within a maximum of 30 days depending on the nature of your request. However, if the process requires an additional cost, a fee may be charged based on the tariff determined by the Personal Data Protection Board.

8. CHANGES TO THE POLICY

The Company reserves the right to change this Privacy and Cookie Policy at any time. The current version of the effective policy will always be published on our Site, and the change date will be indicated at the top of the page. Significant changes to the Policy will be announced through appropriate channels (email, site notification) as much as possible.

This Policy has been prepared separately from the "Clarification Text" within the scope of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts. You can access the clarification texts regarding your order and membership transactions in the relevant process steps and in our "Distance Sales Contract" section.